Step-by-Step DIY Fix Guide
- SAFETY: Unplug the washer immediately and do not run it until the leak source is identified.
- Open the door and inspect the rubber door gasket (boot seal) carefully — look for tears, holes, or debris embedded in the seal.
- Pull the gasket lip back and look inside the fold for standing water or mold indicating a slow leak.
- Remove the lower front access panel (if present) and look for water in the base — note where it appears to be coming from.
- Inspect the air bell hose: it runs from the bottom of the tub to the pressure sensor. Ensure both ends are firmly connected and the hose has no cracks.
- If the gasket is torn or the tub fittings are cracked, stop and call a technician — do not run the machine.
- If the air bell hose was simply loose, reattach it firmly and test with an empty cycle while monitoring for leaks.
If it's still not filling correctly
- If normal household water flow looks good but the code returns, the inlet-valve or fill-sensing path becomes more likely.
- If the door closes normally but the warning keeps returning, the latch or switch path becomes more likely than a simple alignment issue.
- If the warning returns immediately after a clean restart, the sensor or wiring path becomes more likely than a one-time glitch.
What This Error Means
Error E13 on your Electrolux washing machine means: The front-load washer's pressure sensor has detected water where it should not be — either a leak from the main tub into the base of the machine, or an air leak in the air bell (pressure sensor hose) that is giving false low-water readings. E13 is a high-severity fault that should be investigated promptly. The washer's self-diagnostic system has detected this condition and paused the current cycle.
The most frequent cause is door gasket (boot seal) torn or punctured, allowing water to leak into the base. Work through the causes and fix steps below in order — most Electrolux washer errors are resolved without a service call.
Many cases of E13 can be resolved by the homeowner. The steps below cover the full DIY checks — if they do not resolve the error, a technician is needed.
Any confirmed water leak inside the machine base is a stop-everything situation. Unplug the machine, stop the water supply, and do not restart until the source is identified and repaired.
Most Likely Cause by Symptom
The Electrolux washing machine may stop, pause, or refuse to complete the cycle normally.
Likely cause: Door gasket (boot seal) torn or punctured, allowing water to leak into the base
Check first: SAFETY: Unplug the washer immediately and do not run it until the leak source is identified.
You may notice leaking, moisture, or water where it should not be.
Likely cause: Loose or cracked air bell hose between the tub and the pressure sensor
Check first: Open the door and inspect the rubber door gasket (boot seal) carefully — look for tears, holes, or debris embedded in the seal.
The appliance may fail to start because the door or lock state cannot be confirmed.
Likely cause: Cracked tub fitting or drain hose connection leaking into the machine base
Check first: Pull the gasket lip back and look inside the fold for standing water or mold indicating a slow leak.
Common Causes
- Door gasket (boot seal) torn or punctured, allowing water to leak into the base
- Loose or cracked air bell hose between the tub and the pressure sensor
- Cracked tub fitting or drain hose connection leaking into the machine base
- Detergent dispenser hose has come loose or cracked, dripping into the base
- Overfilling from a failed inlet valve causing water to overflow internally
What Not to Do
- Do not run the washer with a known or suspected leak — water in the base can reach the motor and control board
Model and Display Variation Notes
Model-family notes
- Electrolux washing machine display wording and code formats can vary by series.
- If your model behaves differently, check the owner manual before trying any deeper maintenance step.
Display and panel differences
- Panel wording can vary by series, so confirm the exact code pattern before buying parts.
Parts, Tools and Service Options
Service option
Electrolux service visit if the warning returns after the basic checks are complete.
Manual and model check
Check your exact model and manual before ordering any Electrolux washing machine parts.
Common parts
- Door gasket/boot seal ($50–$120)
- Pressure sensor hose (air bell hose) ($10–$20)
- Tub outlet fitting if cracked ($15–$40)
This section stays service-first because the page points more strongly toward support or professional repair than a routine parts purchase.
When Not to Keep Troubleshooting
Water is visible in the machine base — stop immediately and call a technician
- The door gasket has a visible tear or hole
- E13 returns after the air bell hose is confirmed secure
How to Prevent It Recurring
- Inspect the door gasket monthly for small tears or embedded objects — a coin or zipper caught in the seal can slowly cut through the rubber.
Related Error Codes
E11
Electrolux washer error E11 usually means the machine is not getting enough incoming water to reach the required level in time.
E35
The pressure sensor has reported that the water level in the tub has exceeded the maximum fill level. This is a high-severity fault — an overfilled drum can overflow and damage the machine's electronics. The control board halts the cycle immediately.
Extra notes
- This page is based on Electrolux support material and stays conservative where model-specific guidance may vary.
- The goal is to help you identify safe first checks before you move into parts, service, or model-specific manual lookup.
Source and model notes
Last reviewed: 2026-04-09
Based on: Based on Electrolux support material and edited into consumer-safe guidance for the exact code family on this page.
View Electrolux US Official Support
Model coverage note: Electrolux washing machine code meanings can vary by series, control panel, and model family, so use this page as a safe starting point rather than a replacement for the model-specific manual.
Important: FixThisError is an independent guide, not the manufacturer. Use your model-specific manual when the panel wording or behavior differs.
Always disconnect power before inspecting appliances. If unsure, contact a licensed appliance technician.