FISHER-PAYKEL U2

Fisher & Paykel DishDrawer Error Code U2: Loading Error — Item Too Tall for Drawer

Clear meaning, realistic next steps, and safe guidance without turning the page into a long repair manual.

What it means

An item in the DishDrawer extends above the maximum height limit, preventing the lid from closing and sealing correctly. This is a loading error, not a fault with the dishwasher.

Severity

Low - usually safe to check with basic user-accessible cleaning or inspection on the Fisher & Paykel dishwasher.

Can you fix it yourself?

Yes - DIY Friendly

Most likely cause

Tall item (wine glass, large pot, tall bottle) extending past the height limit

Estimated time for safe first checks: 1–2 min.

Step-by-Step DIY Fix Guide

  1. SAFETY: No safety risk — open the drawer.
  2. Identify the item that is too tall — look for anything touching or pushing against the drawer lid.
  3. Remove the item or reposition it to sit within the drawer height.
  4. Close the drawer and listen for the lid to click down into place.
  5. Run a short cycle to confirm the fault is cleared.

If the airflow problem comes back

  • If airflow still seems weak after the basic checks, the fan path or a deeper obstruction becomes more likely.
  • U2 appears with a correctly loaded drawer where all items are clearly within the height limit

What This Error Means

The U2 fault code on your Fisher & Paykel DishDrawer means: An item in the DishDrawer extends above the maximum height limit, preventing the lid from closing and sealing correctly. This is a loading error, not a fault with the dishwasher.

The most common cause is: tall item (wine glass, large pot, tall bottle) extending past the height limit.

This fault is user-addressable. No professional service required for U2 — this is a user loading issue.

Most Likely Cause by Symptom

The Fisher & Paykel dishwasher may stop, pause, or refuse to complete the cycle normally.

Likely cause: Tall item (wine glass, large pot, tall bottle) extending past the height limit

Check first: SAFETY: No safety risk — open the drawer.

Common Causes

  • Tall item (wine glass, large pot, tall bottle) extending past the height limit
  • Item not positioned correctly — leaning against the side rather than upright in the rack

What Not to Do

  • Do not force the drawer closed if an item is too tall — this damages the lid mechanism

Model and Display Variation Notes

Model-family notes

  • Fisher & Paykel dishwasher display wording and code formats can vary by series.
  • If your model behaves differently, check the owner manual before trying any deeper maintenance step.

Display and panel differences

  • Panel wording can vary by series, so confirm the exact code pattern before buying parts.

Parts, Tools and Service Options

Manual and model check

Check your exact model and manual before ordering any Fisher & Paykel dishwasher parts.

This section stays model-first because exact manual and parts matching matters more than a generic replacement suggestion here.

When Not to Keep Troubleshooting

U2 appears with a correctly loaded drawer where all items are clearly within the height limit

How to Prevent It Recurring

  • Before closing the drawer, visually check that no item touches the lid area — the DishDrawer lid must close completely to seal

Related Error Codes

Extra notes

  • This page is based on Fisher & Paykel support material and stays conservative where model-specific guidance may vary.
  • The goal is to help you identify safe first checks before you move into parts, service, or model-specific manual lookup.

Source and model notes

Last reviewed: 2026-04-09

Based on: Based on Fisher & Paykel support material and edited into consumer-safe guidance for the exact code family on this page.

View Fisher & Paykel North America Support

Model coverage note: Fisher & Paykel dishwasher code meanings can vary by series, control panel, and model family, so use this page as a safe starting point rather than a replacement for the model-specific manual.

Important: FixThisError is an independent guide, not the manufacturer. Use your model-specific manual when the panel wording or behavior differs.

Always disconnect power before inspecting appliances. If unsure, contact a licensed appliance technician.