Step-by-Step DIY Fix Guide
- SAFETY: Unplug the refrigerator before checking water connections.
- Check the water supply line at the back of the fridge is connected and the supply tap is open.
- Check the ice maker arm is in the down (on) position.
- Replace the water filter if it is overdue (every 6 months).
- Perform a hard reset: unplug for 5 minutes, reconnect, and wait 24 hours for the ice maker to cycle.
- If F24 persists, contact Fisher & Paykel service for sensor replacement.
If it's still not filling correctly
- If normal household water flow looks good but the code returns, the inlet-valve or fill-sensing path becomes more likely.
- If the warning returns immediately after a clean restart, the sensor or wiring path becomes more likely than a one-time glitch.
- F24 persists after checking water supply and replacing the filter
What This Error Means
The F24 fault code on your Fisher & Paykel Refrigerator means: The ice maker's temperature sensor has failed or reported an out-of-range reading. The ice maker may stop producing ice or behave erratically.
Most common cause: ice maker sensor failure.
Contact Fisher & Paykel service if F24 persists after water supply checks and a filter change.
Most Likely Cause by Symptom
The Fisher & Paykel refrigerator may stop, pause, or refuse to complete the cycle normally.
Likely cause: Ice maker sensor failure
Check first: SAFETY: Unplug the refrigerator before checking water connections.
Performance may drop because airflow, filtering, or draining is restricted.
Likely cause: Water supply line not connected or frozen
Check first: Check the water supply line at the back of the fridge is connected and the supply tap is open.
The warning may return immediately because the appliance is detecting an internal fault.
Likely cause: Water filter clogged, restricting flow to ice maker
Check first: Check the ice maker arm is in the down (on) position.
Common Causes
- Ice maker sensor failure
- Water supply line not connected or frozen
- Water filter clogged, restricting flow to ice maker
- Ice maker arm stuck in off position
What Not to Do
- Do not attempt to manually adjust or reset the ice maker sensor
Model and Display Variation Notes
Model-family notes
- Fisher & Paykel refrigerator display wording and code formats can vary by series.
- If your model behaves differently, check the owner manual before trying any deeper maintenance step.
Display and panel differences
- Panel wording can vary by series, so confirm the exact code pattern before buying parts.
Parts, Tools and Service Options
Common parts
- Ice maker sensor (~$20–$50) (varies) - consult technician
- Water filter (~$30–$60) if overdue (varies) - consult technician
Manual and model check
Check your exact model and manual before ordering any Fisher & Paykel refrigerator parts.
Service option
Fisher & Paykel service visit if the warning returns after the basic checks are complete.
Suggestions in this section are organized to support the troubleshooting flow first. Any future affiliate relationships should be disclosed clearly.
When Not to Keep Troubleshooting
F24 persists after checking water supply and replacing the filter
How to Prevent It Recurring
- Replace the water filter every 6 months — a clogged filter reduces ice production and can trigger sensor faults
Related Error Codes
Extra notes
- This page is based on Fisher & Paykel support material and stays conservative where model-specific guidance may vary.
- The goal is to help you identify safe first checks before you move into parts, service, or model-specific manual lookup.
Source and model notes
Last reviewed: 2026-04-10
Based on: Based on Fisher & Paykel support material and edited into consumer-safe guidance for the exact code family on this page.
View Fisher & Paykel North America Support
Model coverage note: Fisher & Paykel refrigerator code meanings can vary by series, control panel, and model family, so use this page as a safe starting point rather than a replacement for the model-specific manual.
Important: FixThisError is an independent guide, not the manufacturer. Use your model-specific manual when the panel wording or behavior differs.
Always disconnect power before inspecting appliances. If unsure, contact a licensed appliance technician.