Step-by-Step DIY Fix Guide
- SAFETY: Unplug the washer before any inspection.
- Perform a hard reset: unplug for 5 minutes then restart.
- Check that the washer is not overloaded — remove some items and retry.
- If F02 persists on an empty machine, the motor or its circuit requires professional diagnosis.
- Contact Fisher & Paykel service.
If the code comes back
- F02 appears on an empty or lightly loaded machine after a power reset
What This Error Means
The F02 fault code on your Fisher & Paykel Washing Machine means: The washer has detected a fault in the motor circuit. This indicates an electrical problem between the control board and the drive motor, or a failure of the motor itself.
The most common cause is: drive motor failure or burnout.
This fault is not user-fixable and requires professional service. Contact Fisher & Paykel service if F02 persists after a reset and unloaded test cycle.
Most Likely Cause by Symptom
The Fisher & Paykel washing machine may stop, pause, or refuse to complete the cycle normally.
Likely cause: Drive motor failure or burnout
Check first: SAFETY: Unplug the washer before any inspection.
The warning may return immediately because the appliance is detecting an internal fault.
Likely cause: Motor wiring harness disconnected or damaged
Check first: Perform a hard reset: unplug for 5 minutes then restart.
Common Causes
- Drive motor failure or burnout
- Motor wiring harness disconnected or damaged
- Motor capacitor failure on older models
- Control board fault affecting the motor drive circuit
What Not to Do
- Do not force the drum to turn manually — this can worsen a motor fault
Model and Display Variation Notes
Model-family notes
- Fisher & Paykel washing machine display wording and code formats can vary by series.
- If your model behaves differently, check the owner manual before trying any deeper maintenance step.
Display and panel differences
- Panel wording can vary by series, so confirm the exact code pattern before buying parts.
Parts, Tools and Service Options
Service option
Fisher & Paykel service visit if the warning returns after the basic checks are complete.
Manual and model check
Check your exact model and manual before ordering any Fisher & Paykel washing machine parts.
Common parts
- Drive motor (~$100–$250) if motor has failed (varies) - consult technician
- Motor wiring harness (~$30–$60) if wiring is damaged (varies) - consult technician
This section stays service-first because the page points more strongly toward support or professional repair than a routine parts purchase.
When Not to Keep Troubleshooting
F02 appears on an empty or lightly loaded machine after a power reset
How to Prevent It Recurring
- Do not exceed the rated load capacity — overloading stresses the motor and shortens its life
Related Error Codes
F01
The washer has detected an internal fault with the electronic control board. This code points to a problem with the main circuit board that controls the wash cycle, and cannot be resolved by the user.
F04
The washer has detected a direct fault with the drive motor. The motor is not responding correctly to control commands, which may prevent the drum from spinning or agitating.
Extra notes
- This page is based on Fisher & Paykel support material and stays conservative where model-specific guidance may vary.
- The goal is to help you identify safe first checks before you move into parts, service, or model-specific manual lookup.
Source and model notes
Last reviewed: 2026-04-09
Based on: Based on Fisher & Paykel support material and edited into consumer-safe guidance for the exact code family on this page.
View Fisher & Paykel North America Support
Model coverage note: Fisher & Paykel washing machine code meanings can vary by series, control panel, and model family, so use this page as a safe starting point rather than a replacement for the model-specific manual.
Important: FixThisError is an independent guide, not the manufacturer. Use your model-specific manual when the panel wording or behavior differs.
Always disconnect power before inspecting appliances. If unsure, contact a licensed appliance technician.