Printer error-code guides
Search printer faults by brand, family, code or error message.
Browse printer code guides across 5 brands and 36 supported printer families.
Start with a code, printer family, model hint, or symptom to jump into the right guide.
Practical help
Featured printer guides
Use these guides when the message on the printer needs a little more context than one exact code page can give on its own.
Guide
When a printer says paper jam but there isn't one
What a false paper-jam warning usually points to, from hidden scraps and tray issues to faults that are no longer simple jams.
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Guide
How to identify your Canon printer family before using an error code page
How to work out the right Canon family first so the code page you open is actually talking about your printer.
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Guide
Common Brother printer messages that usually mean stop and check support
The Brother messages that usually mean it is time to stop retrying and treat the fault more seriously.
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Browse brands
Browse printer brands
Each brand opens to supported printer ranges built from official support or manual pages.
Brand
Canon
9 families, 43 guides
GX1000 series, GX4000 series, GX7000 series, and more.
Popular starts: 1000, 1003, 1300, 1303
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Brand
HP
8 families, 45 guides
PageWide 300 / 400 / 500 series, Color LaserJet Pro 4201 / 4202 / 4203 / 4301 / 4302 / 4303 series, OfficeJet Pro 9010 / 9020 series, and more.
Popular starts: 0x6100002D, 0x6100002E, 0x610000D3, 0x610000CC
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Brand
Brother
8 families, 42 guides
MFC / DCP inkjet series, MFC-L5700 / L5800 / L5900 / L6700 / L6900 office laser family, MFC-L8395 / MFC-L89xx color office family, and more.
Popular starts: Machine Error 30/33/34/35, Machine Error 41, Machine Error 46, Machine Error 32
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Brand
Epson
7 families, 38 guides
EcoTank ET-2850 series, WF-C5710 / WF-C5790 series, ET-5800 / ET-5850 / ET-5880 series, and more.
Popular starts: E-01, E-02, E-11, W-01
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Brand
Lexmark
4 families, 20 guides
C4342 / XC4342 color office family, MX431 / MS431 office laser family, MS / MX series, and more.
Popular starts: Paper jam in trays, Paper jam in the multipurpose feeder, Paper jam in the standard bin, Paper jam in the automatic document feeder
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