Family code list
MFC-L2800 / HL-L2400 monochrome laser family code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
Cannot Print ##
The machine has an internal mechanical fault.
Cannot Print ## shown on the machine display or Status Monitor.
High
No Toner
The toner cartridge or toner-and-drum assembly is not seated correctly.
No Toner shown on the machine display.
Medium
Replace Drum / Drum End Soon
The drum unit is near end of life, or the drum counter was not reset after replacement.
Replace Drum or Drum End Soon shown on the machine display.
Medium
Paper is Jammed inside the Machine
Paper is trapped somewhere in the paper path.
Paper is Jammed inside the Machine shown on the machine display.
Medium