Brother MFC-L5700 / L5800 / L5900 / L6700 / L6900 office laser family error codes
Brother's higher-volume monochrome office laser MFPs show direct consumables, media, duplex, and document-feeder messages on the display, with the same message families reused across much of the L5700-to-L6900 platform.
Built around official Brother support pages for the MFC-L5700, L5800, L5900, L6700, and L6900 office laser family. Exact message wording can vary a little by model and region, but the core troubleshooting stays close across the shared platform.
Brand
Brother
Family
MFC-L5700 / L5800 / L5900 / L6700 / L6900 office laser family
Guides in this family
6
More Brother families
MFC / DCP inkjet series
MFC-3420C, MFC-3820CN, MFC-5100C, DCP-540CN.
MFC-L2800 / HL-L2400 monochrome laser family
HL-L2400DW, MFC-L2800DW.
MFC-J1010 / J1170 inkjet family
MFC-J1010DW, MFC-J1170DW, MFC-J1800DW.
HL-L32xx / MFC-L37xx color laser family
HL-L3220CDW, HL-L3280CDW, HL-L3295CDW, MFC-L3720CDW, and more.
Start with a code, message, or symptom to narrow this family quickly.
Toner Low / Prepare New Toner Cartridge
Low
The toner cartridge is nearing end of life but printing can usually continue for now.
Toner Low or Prepare New Toner Cartridge shown on the machine display or status monitor.
Drum End Soon
Medium
The drum unit is nearing end of life but printing can usually continue temporarily.
Drum End Soon shown on the machine display or status monitor.
Media Type Mismatch / Media Mismatch
Low
The media type in the print job does not match the paper type set on the machine.
Media Type Mismatch or Media Mismatch shown on the machine display.
Paper is Jammed inside the Machine
Medium
Paper is jammed in the internal print path.
Paper is Jammed inside the Machine shown on the machine display or status monitor.
Paper is Jammed in the 2-sided Tray
Medium
Paper is jammed in the duplex path.
Paper is Jammed in the 2-sided Tray shown on the machine display or status monitor.
Document Jam
Medium
The original document jammed in the ADF path.
Document Jam shown on the machine display or status monitor during scan or copy handling.