Brother MFC-L8395 / MFC-L89xx color office family error codes
Brother's newer color office laser machines show maintenance and consumables messages directly on the LCD when printing, scanning, or copying cannot continue normally.
Built around Brother's online error and maintenance messages guidance for newer MFC-L8395-class color office lasers. Exact wording can vary a little by region and closely related model.
Brand
Brother
Family
MFC-L8395 / MFC-L89xx color office family
Guides in this family
6
Start here
Cannot Print ##
The printer cannot continue normally and wants a restart or support check.
Cannot Detect
The printer cannot detect a required consumable or installed part correctly.
Drum !
The printer needs attention on the drum unit before continuing normally.
No Toner / Toner Error
The printer cannot continue because toner is missing, not recognized, or not installed correctly.
More Brother families
MFC / DCP inkjet series
4 guides
MFC-3420C, MFC-3820CN, MFC-5100C, DCP-540CN.
MFC-L5700 / L5800 / L5900 / L6700 / L6900 office laser family
6 guides
MFC-L5700DW, MFC-L5800DW, MFC-L5900DW, MFC-L6700DW, and more.
HL-L5210 office laser family
6 guides
HL-L5210DN, HL-L5210DW.
MFC-J6945 wide office inkjet family
5 guides
MFC-J6945DW, MFC-J6947DW.
Start with a code, message, or symptom to narrow this family quickly.
Cannot Print ##
High
The printer cannot continue normally and wants a restart or support check.
Cannot Print ## shown on the machine LCD.
General printer state
Cannot Detect
Medium
The printer cannot detect a required consumable or installed part correctly.
Cannot Detect shown on the machine LCD.
Toner cartridge / Drum unit
No Paper / No Paper Tray / MP Tray
Low
The selected paper source is empty or not installed correctly.
No Paper, No Paper Tray, or MP Tray message shown on the machine LCD.
Paper / Paper tray
Media Type Mismatch / Media Mismatch
Low
The loaded paper does not match the paper settings the printer expects.
Media Type Mismatch or Media Mismatch shown on the machine LCD.
Paper / Paper settings
Drum !
Medium
The printer needs attention on the drum unit before continuing normally.
Drum ! shown on the machine LCD.
Drum unit / Toner assembly
No Toner / Toner Error
Medium
The printer cannot continue because toner is missing, not recognized, or not installed correctly.
No Toner or Toner Error shown on the machine LCD.
Toner cartridge