Family code list

GX1000 series code list

Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.

CodeMeaningSeverityOpen

1000

The printer is out of paper or the rear tray did not feed paper correctly.

Support code shown on the printer screen and in the Canon print dialog or app.

Low

1003

The printer is out of paper or paper did not feed correctly.

Support code shown on the printer's touch screen and computer screen.

Low

1300

Paper is jammed in the printer path.

Support code shown on the printer screen and in the Canon print dialog or app.

Medium

1303

Paper is jammed in the printer path.

Support code shown on the printer's touch screen and computer screen.

Medium

1470

A cartridge or printhead assembly is not installed correctly.

Support code shown on the printer screen and in the Canon print dialog or app.

Medium

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