Canon GX4000 series error codes
Canon GX4000-series printers show support codes on the printer screen and computer screen when a feed, cartridge, or maintenance issue needs attention.
Built around Canon GX4000-series support-code guidance. Exact wording, tray names, and consumables language can vary a little by region and model variant.
Brand
Canon
Family
GX4000 series
Guides in this family
5
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1304
Paper is jammed in the printer path.
136A
The printer detected a paper output or transport problem and wants the path checked.
1405
The printhead or cartridge installation state does not look correct.
1476
A tank or cartridge installation problem was detected and the printer wants the consumables checked.
More Canon families
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1015
Low
The selected paper source is empty or the printer could not start the feed correctly.
Support code shown on the printer screen and in Canon printing software.
Plain paper / Cassette
1304
Medium
Paper is jammed in the printer path.
Support code shown on the printer screen and in Canon printing software.
Plain paper / Feed path
136A
Medium
The printer detected a paper output or transport problem and wants the path checked.
Support code shown on the printer screen and in Canon printing software.
Paper / Output path
1405
Medium
The printhead or cartridge installation state does not look correct.
Support code shown on the printer screen and in Canon printing software.
Printhead / Ink cartridge
1476
Medium
A tank or cartridge installation problem was detected and the printer wants the consumables checked.
Support code shown on the printer screen and in Canon printing software.
Ink cartridge / Ink tank