Family code list

GX7000 series code list

Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.

CodeMeaningSeverityOpen

1000

The printer is out of paper or the selected source did not feed correctly.

Support code shown on the printer touch screen and in Canon printing software.

Low

1300

Paper is jammed in the printer path.

Support code shown on the printer touch screen and in Canon printing software.

Medium

1304

Paper is jammed in the printer path.

Support code shown on the printer touch screen and in Canon printing software.

Medium

1405

The printhead or cartridge installation state does not look correct.

Support code shown on the printer touch screen and in Canon printing software.

Medium

147C

A consumables installation or recognition problem was detected.

Support code shown on the printer touch screen and in Canon printing software.

Medium

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