Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !The warning escalates into a stop-stage maintenance message.
- !The printer also begins showing print quality or startup issues.
What to check first
Step-by-step checks
- 1
Safe first step
Acknowledge the warning and continue only if the printer is otherwise working normally.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Escalate
Plan service or replacement before it escalates into a hard stop message.
- 3
Safe first step
Avoid unnecessary deep-cleaning cycles that increase waste ink load.
Background
What this message usually means
Canon uses support code 1700 when the MB2700 family detects that the internal maintenance or absorber system is approaching its service threshold. It is an early warning rather than an immediate stop code, but it should not be ignored for long.
Before the message
What users usually notice first
Messages like this often appear after the printer fails one of its normal startup, supply, or paper-path checks and cannot return to ready state cleanly.
Diagnosis
Likely causes
The maintenance or ink-absorber system is nearing its limit.
The printer has accumulated enough cleaning waste to trigger the warning.
A service-threshold counter is close to the stop stage.
Service
When service or replacement is more likely
- -This is a maintenance-threshold warning, not usually a same-minute emergency.
Avoid wrong turns
Common misreads of this message
- -Treating the message like a confirmed failed part instead of a support clue about which system has stopped the printer.
- -Assuming any supply-related wording means the next step is automatically to buy a cartridge, toner, drum, or printhead.
See also
Related codes in this family
Explore more
More Canon printer families
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Boundary
When to stop troubleshooting and move to support
Use the message once to classify the problem, then move to support if the printer still cannot return to ready after the first safe checks.
Keep browsing
Where to go next
Source notes
Canon's MB2700-series support-code list includes 1700 in the maintenance-threshold warning group.
Built around Canon MB2700-series support-code guidance. Exact wording can vary a little by region and model variant.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: MB2710, MB2720, MB2740, MB2750, MB2760, MB2790
Last reviewed: 2026-04-12
Reference: Open reference