Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !1430 remains after careful cartridge reinstall.
- !The cartridge carrier or latch does not align or close normally.
What to check first
Step-by-step checks
- 1
Consumable check
Open the cartridge access area and reseat the affected FINE cartridge carefully.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Safe first step
Check that protective tape and packaging were removed before installation.
- 3
Consumable check
Retry only after the cartridge clicks into place normally.
Background
What this message usually means
Canon uses support code 1430 when the TS3300 series cannot recognize one of the installed FINE cartridges. This is usually a cartridge recognition or install-state issue, not a paper-path problem.
Diagnosis
Likely causes
A FINE cartridge is not seated correctly.
A cartridge cannot be recognized by the printer.
A recently installed cartridge did not latch or initialize cleanly.
Service
When service or replacement is more likely
- -This is a cartridge recognition issue first, not a printhead service-stop fault.
See also
Related codes in this family
Explore more
More Canon printer families
Source notes
Canon's official 1430 page says a FINE cartridge cannot be recognized and directs users to check or reinstall it.
Built around Canon TS3300-series official support-code guidance. Exact wording can vary a little by regional model name, but the core support-code meaning stays close across the family.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: TS3310, TS3320, TS3340, TS3350, TS3351, TS3352, TS3355, TS3360, TS3365, TS3370, TS3370S, TS3380, TS3390, TS3391, TS3392
Last reviewed: 2026-04-12
Reference: Open reference