Family code list
TS4000 series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
1300
Paper is jammed in the printer path.
Support code shown on the printer screen and computer screen.
Medium
1688
One or more ink cartridges has a problem.
Support code shown on the printer screen and computer screen.
Medium
5B00
The ink absorber is full and printing stops.
Support code shown on the printer screen and computer screen.
High