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Canon / TS5000 series

1680 - One or more ink tanks are installed in the wrong positions.

One or more ink tanks are installed in the wrong positions.

This guide is scoped to the TS5000 series family. Exact menu wording, cartridge naming, and service behavior can still vary by model variant and firmware.

Severity

Medium

Most likely cause

An ink tank was inserted in the wrong color position.

Can you keep using it?

Maybe after the first checks

Consumables involved

Ink tanks

Can you keep using it?

Can you keep using it?

Contact customer support if any of these apply

  • !1680 remains even though the tanks match the labeled slots.
  • !A cartridge position or latch does not line up normally during reinstall.
If the printer still starts normally: Finish the first checks once, then stop if the same message repeats or the printer still cannot return to ready.

What to check first

Step-by-step checks

  1. 1

    Consumable check

    Open the ink-tank area and compare each cartridge color to its labeled position.

    Start with the official recovery step before moving on to parts or deeper servicing.

  2. 2

    Safe first step

    Move any mismatched tank to the correct slot before closing the cover.

  3. 3

    Safe first step

    Restart the printer only after all tanks are seated in the proper positions.

Background

What this message usually means

Canon uses support code 1680 when the TS5000 series detects that the installed ink tanks do not match their expected positions. This is usually an installation-state problem after replacing ink, not a deeper mechanics fault.

Diagnosis

Likely causes

Most common

An ink tank was inserted in the wrong color position.

Common

The printer is reading a recent cartridge swap that was completed incorrectly.

Possible

One or more tanks were reseated in a rush and ended up in the wrong slots.

Service

When service or replacement is more likely

  • -Treat this as a cartridge-position mistake first, not as a printhead or mainboard failure.
  • -If the LCD also shows a recognition or install error, fix the physical tank positions before chasing the other code.

See also

Related codes in this family

1401

The printhead is not installed correctly or is not being recognized.

1403

The printhead may be damaged and Canon treats it as a repair case.

Source notes

Canon's official 1680 page says the ink tanks are not installed in the correct positions.

Built around Canon TS5000-series official support-code guidance. Exact wording can vary a little by regional model name and firmware, but the support-code meaning stays close across the family.

Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.

Known family variants: TS5010, TS5020, TS5040, TS5050, TS5051, TS5053, TS5060, TS5070, TS5080, TS5090

Last reviewed: 2026-04-12

Reference: Open reference

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