Family code list
TS5000 series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
1401
The printhead is not installed correctly or is not being recognized.
Support code shown on the printer screen and computer screen.
High
1403
The printhead may be damaged and Canon treats it as a repair case.
Support code shown on the printer screen and computer screen.
High
1680
One or more ink tanks are installed in the wrong positions.
Support code shown on the printer screen and computer screen, often with the ink lamp flashing.
Medium
B203
A repair-required printer fault occurred and the printer should be powered down.
Support code shown on the printer screen and computer screen.
High