Family code list
EcoTank ET-2980 series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
E-01
A printer error occurred and the unit should be restarted first.
E-01 shown on the printer LCD or control panel.
High
E-02
The scanner reported an error and needs a restart first.
E-02 shown on the printer LCD or control panel.
Medium
E-11
The ink pad needs to be replaced and support is required.
E-11 shown on the printer LCD or control panel.
High
W-01
Paper is jammed in the product and the jam path needs to be cleared.
W-01 shown on the printer LCD or control panel.
Medium
W-11
The ink pad is nearing the end of its service life.
W-11 shown on the printer LCD or control panel.
Medium