Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !The warning is recurring and you need to prevent downtime.
- !You rely heavily on borderless printing and cannot risk a sudden stop.
What to check first
Step-by-step checks
- 1
Safe first step
Dismiss the warning only if you need to keep printing temporarily.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Escalate
Plan Epson service before the warning becomes a full stop condition.
- 3
Escalate
Reduce unnecessary borderless jobs if the printer must stay in service for a while.
Background
What this message usually means
Epson shows this warning when the borderless-printing ink pad on the ET-3830 / ET-3850 / L6270 family is nearing the end of its usable life. Epson says the message will remain until the pad is replaced, but printing can continue after dismissing the warning.
Before the message
What users usually notice first
Messages like this often appear after the printer fails one of its normal startup, supply, or paper-path checks and cannot return to ready state cleanly.
Diagnosis
Likely causes
The borderless-printing waste-ink area has reached a warning threshold.
Frequent borderless printing shortened the remaining pad life.
The printer is tracking a nearing-end service state for the borderless pad.
Service
When service or replacement is more likely
- -This is a warning-stage service-life message, not a low-ink alert.
Avoid wrong turns
Common misreads of this message
- -Treating the message like a confirmed failed part instead of a support clue about which system has stopped the printer.
- -Assuming any supply-related wording means the next step is automatically to buy a cartridge, toner, drum, or printhead.
See also
Related codes in this family
Explore more
More Epson printer families
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Guide
How to find the right printer model family before using error codes
How to match the right printer family or series before trusting an error page that might only be a near match.
Boundary
When to stop troubleshooting and move to support
Use the message once to classify the problem, then move to support if the printer still cannot return to ready after the first safe checks.
Keep browsing
Where to go next
Source notes
Epson's ET-3830/ET-3850/L6270 status page says the borderless printing ink pad is nearing the end of its service life and the warning can be dismissed temporarily.
Built around Epson ET-3830 / ET-3850 / L6270 official status-message guidance. Message wording and button labels can vary slightly by regional model and panel layout, but the underlying meaning stays close across the family.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: ET-3830, ET-3850, L6270
Last reviewed: 2026-04-12
Reference: Open reference