Family code list

EcoTank ET-3830 / ET-3850 / L6270 series code list

Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.

CodeMeaningSeverityOpen

Printer error

A printer error occurred and the device should be restarted first.

Printer error shown on the printer LCD or control panel.

High

Paper out in XX

The specified cassette or paper source is empty.

Paper out in XX shown on the printer LCD or control panel.

Low

Borderless printing ink pad nearing end of service life

The borderless-printing ink pad is nearing the end of its service life.

Borderless printing ink pad nearing end of service life shown on the printer LCD.

Medium

Borderless printing ink pad has reached end of service life

The borderless-printing ink pad has reached the end of its service life and support is required.

Borderless printing ink pad has reached end of service life shown on the printer LCD.

High

Invalid IP address and subnet mask combination

The printer's IP and subnet settings do not match the network correctly.

Invalid IP address and subnet mask combination shown on the printer LCD or related network setup screen.

Medium

Recovery mode

A firmware update failed and the printer needs to be updated again by USB.

Recovery mode shown on the printer LCD or during update recovery.

High

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