Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !The message remains even though the correct source is loaded properly.
- !The cassette no longer seats or feeds normally.
What to check first
Step-by-step checks
- 1
Consumable check
Load paper in the specified cassette or source.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Consumable check
Confirm the paper source setting matches the media you actually loaded.
- 3
Consumable check
Retry the print job once the paper source is seated correctly.
Background
What this message usually means
Epson uses the Paper out in XX message when the ET-3830 / ET-3850 / L6270 family needs paper loaded in the named cassette or paper source. This is a feed-supply prompt rather than a hardware warning.
Diagnosis
Likely causes
The specified cassette or tray is empty.
The printer is expecting paper from a source that is not loaded.
The paper source was selected incorrectly for the current job.
Service
When service or replacement is more likely
- -This is a paper-supply prompt, not a jam or service-stop message.
See also
Related codes in this family
Source notes
Epson's ET-3830/ET-3850/L6270 status page says Paper out in XX means users should load paper in the specified cassette.
Built around Epson ET-3830 / ET-3850 / L6270 official status-message guidance. Message wording and button labels can vary slightly by regional model and panel layout, but the underlying meaning stays close across the family.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: ET-3830, ET-3850, L6270
Last reviewed: 2026-04-12
Reference: Open reference