Family code list
EcoTank ET-4700 / L5190 series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
E-01
A printer error occurred and the printer should be restarted first.
E-01 shown on the printer LCD or control panel.
High
E-02
The scanner reported an error and needs a restart first.
E-02 shown on the printer LCD or control panel.
Medium
E-11
The ink pad needs to be replaced and support is required.
E-11 shown on the printer LCD or control panel.
High
E-12
The borderless-printing ink pad needs to be replaced.
E-12 shown on the printer LCD or control panel.
Medium
W-11
The ink pad is nearing the end of its service life.
W-11 shown on the printer LCD or control panel.
Medium