Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !E-01 returns immediately after restart with no visible jam present.
- !The printer cannot reach ready or keeps repeating the same error.
What to check first
Step-by-step checks
- 1
Safe first step
Turn the printer off and back on once.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Consumable check
Check for visible paper jams before retrying the job.
- 3
Safe first step
If the printer returns ready, test with one page only.
Background
What this message usually means
Epson uses E-01 on the ET-4700 and L5190 family for a broad printer error. Epson's official guidance is to turn the product off and then back on again, then check for a paper jam if the error continues.
Diagnosis
Likely causes
A serious internal printer fault was detected during startup or printing.
A paper jam or obstruction left the product in an unrecoverable state.
The printer could not clear a prior hardware or transport error.
Service
When service or replacement is more likely
- -This is a restart-first, escalate-second printer fault rather than an ink warning.
See also
Related codes in this family
Source notes
Epson's ET-4700/L5190 status table identifies E-01 as a printer error and directs users to restart first, then check for a paper jam.
Built around Epson ET-4700 and L5190 official status-message guidance. The same LCD code meanings generally apply across this family, but exact button labels can vary by region and control-panel layout.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: ET-4700, L5190
Last reviewed: 2026-04-12
Reference: Open reference