Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !The message remains when the correct source is loaded and seated normally.
- !The cassette no longer feeds or seats correctly.
What to check first
Step-by-step checks
- 1
Consumable check
Load paper in the specified cassette or source.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Consumable check
Confirm the paper source setting matches the media you actually want to use.
- 3
Consumable check
Retry the print job after the paper source is loaded correctly.
Background
What this message usually means
Epson uses Paper out in XX on the ET-4950 series when the specified paper source is empty and needs paper loaded. This is a feed-supply prompt, not a hardware error.
Diagnosis
Likely causes
The specified cassette or source is empty.
The printer is requesting paper from a source that is not loaded.
The selected paper source does not match the actual media arrangement.
Service
When service or replacement is more likely
- -This is a paper-supply prompt, not a jam or service-stop condition.
See also
Related codes in this family
Explore more
More Epson printer families
Source notes
Epson's ET-4950 series guide says Paper out in XX means users should load paper in the indicated cassette or source.
Built around the official ET-4950 series user's guide and related Epson support pages for ET-4950, ET-4955, and ET-4958. Message wording can vary slightly by model and firmware, but the status behavior stays close across the family.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: ET-4950, ET-4955, ET-4958
Last reviewed: 2026-04-12
Reference: Open reference