Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !ADF jams return immediately on clean, properly loaded originals.
- !The feeder makes abnormal noise or will not pick originals cleanly.
What to check first
Step-by-step checks
- 1
Safe first step
Remove the originals and clear the ADF path fully.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Safe first step
Reload a small stack of flat originals aligned squarely in the feeder.
- 3
Safe first step
Retry one short copy or scan job.
Background
What this message usually means
Epson uses ADF paper jam messaging on the ET-5800/5850/5880 family when originals jam during scan, copy, or fax jobs. It usually points to skewed originals, curled originals, or scraps left in the feeder path.
Diagnosis
Likely causes
Originals were loaded skewed in the ADF.
A scrap remains in the feeder path.
Curled, stapled, or mixed originals are not feeding cleanly.
Service
When service or replacement is more likely
- -This is a scan-path problem, not a print-path jam.
See also
Related codes in this family
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Where to go next
Source notes
Epson's ET-5800/5850/5880 guide includes ADF feeding and jam troubleshooting for this family.
Built around Epson's ET-5800/5850/5880 official user-guide status and troubleshooting guidance. Exact wording can vary slightly by firmware and installed options.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: ET-5800, ET-5850, ET-5880
Last reviewed: 2026-04-12
Reference: Open reference