Epson WF-C5710 / WF-C5790 series error codes
Epson WorkForce Pro WF-C5710 and WF-C5790 printers show paper, maintenance, firmware, and network-related status messages directly on the LCD when printing or scanning cannot continue normally.
Built around Epson's WF-C5710 and WF-C5790 official user-guide status and troubleshooting guidance. Exact wording can vary slightly by firmware and installed options.
Brand
Epson
Family
WF-C5710 / WF-C5790 series
Guides in this family
5
Start here
Printer error. Turn the power off and on again.
The printer detected a general hardware or controller problem and wants a restart.
Recovery mode Update Firmware
A firmware update failed and the printer needs to be updated again.
ADF paper jam
Originals jammed in the automatic document feeder during scanning, copying, or faxing.
Paper out in XX
The selected paper source is empty or the printer could not start the feed correctly.
More Epson families
Start with a code, message, or symptom to narrow this family quickly.
Printer error. Turn the power off and on again.
High
The printer detected a general hardware or controller problem and wants a restart.
Printer error. Turn the power off and on again. shown on the printer LCD.
General printer state
Paper out in XX
Low
The selected paper source is empty or the printer could not start the feed correctly.
Paper out in XX shown on the printer LCD.
Paper / Paper source
ADF paper jam
Medium
Originals jammed in the automatic document feeder during scanning, copying, or faxing.
ADF paper jam or related feeder jam message shown on the printer LCD.
Original documents / ADF
Paper Setup Auto Display is set to Off
Low
Paper auto-detection is disabled and some printer features may not be available.
Paper Setup Auto Display is set to Off shown on the printer LCD or settings prompt.
Paper settings
Recovery mode Update Firmware
High
A firmware update failed and the printer needs to be updated again.
Recovery mode shown on the printer LCD during update recovery.
General printer state