Family code list

WF-C5710 / WF-C5790 series code list

Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.

CodeMeaningSeverityOpen

Printer error. Turn the power off and on again.

The printer detected a general hardware or controller problem and wants a restart.

Printer error. Turn the power off and on again. shown on the printer LCD.

High

Paper out in XX

The selected paper source is empty or the printer could not start the feed correctly.

Paper out in XX shown on the printer LCD.

Low

ADF paper jam

Originals jammed in the automatic document feeder during scanning, copying, or faxing.

ADF paper jam or related feeder jam message shown on the printer LCD.

Medium

Paper Setup Auto Display is set to Off

Paper auto-detection is disabled and some printer features may not be available.

Paper Setup Auto Display is set to Off shown on the printer LCD or settings prompt.

Low

Recovery mode Update Firmware

A firmware update failed and the printer needs to be updated again.

Recovery mode shown on the printer LCD during update recovery.

High

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