OfficeJet Pro 8010 / 8020 / 8030 series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
Paper Jam
The printer detected paper stuck in the feed, duplex, or output path.
Paper Jam shown on the printer control panel or in the HP app/driver.
Out of Paper
The selected paper source is empty or the printer could not pick paper up correctly.
Out of Paper shown on the printer control panel or in the HP app/driver.
Paper Mismatch
The loaded paper does not match the job or tray settings the printer expects.
Paper Mismatch shown on the printer control panel or in the HP app/driver.
E3 / Carriage Jam
The print carriage cannot move normally across the printer.
E3 or carriage jam shown on the control panel or in the HP app.
Printhead Error
The printer detected a printhead or ink-system problem that stops normal printing.
Printhead error or related ink-system message shown on the control panel or in the HP app.