Can you keep using it?
Can you keep using it?
Contact customer support if any of these apply
- !The replacement message remains after installing the correct new part.
- !Multiple supply-recognition problems begin at the same time.
What to check first
Step-by-step checks
- 1
Consumable check
Replace the indicated maintenance supply with the correct Lexmark part.
Start with the official recovery step before moving on to parts or deeper servicing.
- 2
Safe first step
Reseat the new supply carefully and close all covers fully.
- 3
Safe first step
Retry only after the printer returns to a ready state.
Background
What this message usually means
Lexmark surfaces waste-toner-bottle and color-imaging-kit replacement workflows on this family when a maintenance supply reaches its stop threshold. These are more serious than advisory low-supply warnings because printing quality and reliability can no longer be maintained normally.
Diagnosis
Likely causes
The waste toner bottle has reached capacity.
The color imaging kit has reached its replacement threshold.
A newly installed maintenance supply is not seated correctly.
Service
When service or replacement is more likely
- -These are maintenance-stop messages, not low-supply reminders.
See also
Related codes in this family
Explore more
More Lexmark printer families
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Where to go next
Source notes
Lexmark's XC4342 support videos include dedicated workflows for replacing the waste toner bottle and the color imaging kit.
Built around official Lexmark user-guide and support-video guidance for the C4342 and XC4342 family. Exact jam headers and consumables wording can vary slightly by model and installed options.
Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.
Known family variants: C4342, XC4342, XC4352
Last reviewed: 2026-04-12
Reference: Open reference