Family code list
CS / CX 310 / 410 / 510 series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
31.46
The printer does not detect the toner cartridge correctly.
31.46 error shown on the control panel.
Medium
31.66
The printer does not detect the imaging unit correctly.
31.66 error shown on the control panel.
Medium
232.02
A duplex print jam was detected in the input path.
232.02 paper jam shown while duplex printing.
Medium
232.05
A duplex print jam was detected and the sheet did not clear the sensor correctly.
232.05 paper jam shown while duplex printing.
Medium