Family code list
MS / MX series code list
Family-scoped printer codes with severity and the shortest useful meaning line for quick triage.
CodeMeaningSeverityOpen
111.xx
The printer detected a printhead error and may need service if the fault repeats.
111.xx error shown on the printer panel.
High
200 / 201 / 202
A paper jam was detected in the middle or front paper path.
200, 201, or 202 paper jam shown on the printer panel.
Medium
920 - 925
The printer reported a fuser service error and may need support if a restart does not clear it.
920.xx to 925.xx service fuser message shown on the printer panel.
High
250.18
The printer thinks the MPF tray is not loaded or aligned correctly.
250.18 paper jam or Load Paper in MPF Tray message shown on the printer panel.
Low