HP DesignJet 100/110 error 01:10

Can you keep using it?

Contact customer support if any of these apply

!01:10 is present after restart.
!The printer cannot reach a ready state or repeats the same electronics-module fault.

If the printer still starts normally: Try one careful restart or the first official recovery step, then stop if the same error comes back straight away.

What to check first

Step-by-step checks

1
Safe first step
Record the exact code before restarting the printer.
Start with the official recovery step before moving on to parts or deeper servicing.
2
Safe first step
Restart once only if you need to confirm whether the fault is persistent.
3
Escalate
Contact HP technical support if the code remains.

Background

What this message usually means

HP says 01:10 means an error occurred with the electronics module. This is a support-grade failure rather than a paper or cartridge warning, so the printer should be treated as needing technical help if the code is present.

Diagnosis

Likely causes

Most common

The electronics module reported an internal fault.

Common

Startup checks found a controller-side failure.

Possible

The printer cannot recover from the electronics error on its own.

Service

When service or replacement is more likely

-HP's own guidance treats 01:10 as a technical-support case.

Related codes in this family

79:04

An unexpected generic firmware error occurred.

81:01

The paper axis shut down, usually because of a jam or blockage.

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Where to go next

Back to DesignJet 100/110 series

Browse the rest of this printer range and compare nearby messages.

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Source notes

HP's official DesignJet 100/110 article says 01:10 is an electronics-module error and directs the user to HP technical support.

Built from HP's official DesignJet 100/110 error-code article and the related support guidance for the 100, 100plus, 110 Color, and 110plus variants.

Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.

Known family variants: DesignJet 100, DesignJet 100plus, DesignJet 110 Color, DesignJet 110plus

Last reviewed: 2026-04-12

Reference: Open reference

01:10 - The electronics module reported a failure.