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HP / DesignJet 100/110 series

95:00 - Printhead alignment failed and the process was cancelled.

HP uses 95:00 when printhead alignment fails and is cancelled. The official fix is to clean the printhead the printer indicates and replace it if the problem continues.

This guide is scoped to the DesignJet 100/110 series family. Exact menu wording, cartridge naming, and service behavior can still vary by model variant and firmware.

Severity

Medium

Most likely cause

Printhead alignment failed during the maintenance cycle.

Can you keep using it?

Maybe after the first checks

Consumables involved

Printhead

Can you keep using it?

Can you keep using it?

Contact customer support if any of these apply

  • !95:00 remains after cleaning and replacing the indicated printhead.
  • !The printer cannot complete alignment or repeatedly stops in the same maintenance step.
If the printer still starts normally: Finish the first checks once, then stop if the same message repeats or the printer still cannot return to ready.

What to check first

Step-by-step checks

  1. 1

    Consumable check

    Clean the printhead the printer indicates first.

    Start with the official recovery step before moving on to parts or deeper servicing.

  2. 2

    Consumable check

    Retry printhead alignment after cleaning.

  3. 3

    Consumable check

    Replace the indicated printhead if the fault remains.

Background

What this message usually means

HP uses 95:00 when printhead alignment fails and is cancelled. The official fix is to clean the printhead the printer indicates and replace it if the problem continues.

Diagnosis

Likely causes

Most common

Printhead alignment failed during the maintenance cycle.

Common

The indicated printhead is dirty or faulty.

Possible

The printer cannot complete the alignment check cleanly.

Service

When service or replacement is more likely

  • -HP notes that 95:00 can also be reported as a warning code.

See also

Related codes in this family

79:04

An unexpected generic firmware error occurred.

81:01

The paper axis shut down, usually because of a jam or blockage.

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Where to go next

Back to DesignJet 100/110 series

Browse the rest of this printer range and compare nearby messages.

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Source notes

HP's official DesignJet 100/110 article says 95:00 is a printhead-alignment failure and points users to printhead cleaning and replacement.

Built from HP's official DesignJet 100/110 error-code article and the related support guidance for the 100, 100plus, 110 Color, and 110plus variants.

Printer error codes can vary a little by firmware, region, and exact model variant. Use this guide as a family-level starting point and stop if the next step would require disassembly or service-mode changes.

Known family variants: DesignJet 100, DesignJet 100plus, DesignJet 110 Color, DesignJet 110plus

Last reviewed: 2026-04-12

Reference: Open reference

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