0x6100000B - The printer is too cold and needs time to warm up before it can operate normally.

1. 1

   Safe first step

   Move the printer to a location above 5°C if the room is too cold.

   Start with the official recovery step before moving on to parts or deeper servicing.

2. 2

   Safe first step

   Allow at least 4 hours for the printer and supplies to warm up, and longer if they were stored in cold packaging.

3. 3

   Safe first step

   Try again only after the printer and supplies have had enough time to warm.

HP uses 0x6100000B for a PageWide printer-failure state caused by low ambient temperature. The official guidance says the room or stored supplies need to warm above the minimum threshold before the printer can recover, so this is a temperature issue first and a hardware issue only if it still persists after warmup.

Messages like this often appear after the printer fails one of its normal startup, supply, or paper-path checks and cannot return to ready state cleanly.

• -This is one of the few printer-failure codes where the environment itself can be the root cause.
• -Cold storage problems can take longer to clear than a normal restart, so patience matters here.

• -Treating the message like a confirmed failed part instead of a support clue about which system has stopped the printer.

Use the message once to classify the problem, then move to support if the printer still cannot return to ready after the first safe checks.