Lexmark printer families
Pick the Lexmark printer family that looks closest to your model to view error codes.
Family overview
Printer family
C4342 / XC4342 color office family
6 guides
C4342, XC4342, XC4352.
Popular starts: Paper jam in door A, Paper jam in the automatic document feeder, Paper jam in the multipurpose feeder
Printer family
MX431 / MS431 office laser family
6 guides
MX431adn, MX431adw, MS431dn, MS431dw, and more.
Popular starts: 31.40, 31.60, Paper jam in the automatic document feeder
Printer family
MS / MX series
4 guides
MS310, MS410, MS510, MS610, and more.
Popular starts: 111.xx, 920 - 925, 200 / 201 / 202
Printer family
CS / CX 310 / 410 / 510 series
4 guides
CS310, CS410, CS510, CX310, and more.
Popular starts: 232.02, 232.05, 31.46
Common starts
111.xx
MS / MX series
The printer detected a printhead error and may need service if the fault repeats.
920 - 925
MS / MX series
The printer reported a fuser service error and may need support if a restart does not clear it.
200 / 201 / 202
MS / MX series
A paper jam was detected in the middle or front paper path.
232.02
CS / CX 310 / 410 / 510 series
A duplex print jam was detected in the input path.
Start with a family name, model hint, code, or symptom to narrow this brand quickly.
Families
Printer family
C4342 / XC4342 color office family
Lexmark C4342 and XC4342 printers show tray, output, ADF, and supply maintenance messages directly on the control panel when printing or scanning cannot continue normally.
C4342, XC4342, XC4352.
Open family guides
Printer family
MX431 / MS431 office laser family
Lexmark's compact mono office printers and MFPs in the MX431 and MS431 family show paper-jam, supply-recognition, and user-attendance messages that are common in shared office fleets.
MX431adn, MX431adw, MS431dn, and more.
Open family guides
Printer family
MS / MX series
Lexmark office printers often show numeric service or jam codes on the panel, with the number itself hinting at the area or subsystem involved.
MS310, MS410, MS510, and more.
Open family guides
Printer family
CS / CX 310 / 410 / 510 series
Lexmark color laser printers in the CS/CX 310/410/510 family commonly show cartridge, imaging-unit, and duplex paper-jam codes on the control panel.
CS310, CS410, CS510, and more.
Open family guides