HP PageWide 300 / 400 / 500 series error codes
HP PageWide printers show printer-failure codes directly on the control panel when the print system cannot continue safely.
Built around HP PageWide 300, 400, and 500 series support guidance. Exact wording can vary by firmware and regional support site.
Brand
HP
Family
PageWide 300 / 400 / 500 series
Guides in this family
6
Start here
0x6100002D
The printer reported a printer-system failure and could not continue the job.
0x6100002E
The printer reported a printer-system failure closely related to the 0x6100002D family.
0x610000CC
The printer reported a printer-system failure and needs a restart or power reconnect before it can recover.
0x610000D3
The printer detected a printer-system fault and needs a restart before anything else.
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Start with a code, message, or symptom to narrow this family quickly.
0x6100002D
High
The printer reported a printer-system failure and could not continue the job.
Printer Failure message on the printer control panel.
General printer state
0x6100002E
High
The printer reported a printer-system failure closely related to the 0x6100002D family.
Printer Failure message on the printer control panel.
General printer state
0x610000D3
High
The printer detected a printer-system fault and needs a restart before anything else.
Printer Failure message on the printer control panel.
General printer state
0x610000CC
High
The printer reported a printer-system failure and needs a restart or power reconnect before it can recover.
Printer Failure message on the printer control panel.
General printer state
0x6100000B
Medium
The printer is too cold and needs time to warm up before it can operate normally.
Printer Failure message on the printer control panel.
Supplies packaging
0x610000FA
Medium
An incompatible auxiliary paper tray is attached to the printer.
Printer Failure message on the printer control panel.
Auxiliary paper tray